Frequently asked

Everything you'll want to know.

Honest answers on what's included, what's needed at your end, and how booking works.

A full exterior wash & detail, one-step paint correction & polish, and a ceramic coating to enhance and protect your car for years — a flat $1,199 (GST included), any car, any size.

That covers a foam pre-wash and gentle hand wash, full decontamination (iron fallout, tar and clay), a one-step machine polish to refine the paint, then a professional ceramic coating for lasting gloss and protection. Right now it also includes complimentary rim, glass & interior coating — normally extra.

Single-stage correction enhances paint that is already in sound condition. It is not a repair service — it will not fix paint chips, deep scratches, dents or heavy oxidation. If a car needs that kind of work, it is not a good fit, and the booking request will be declined rather than taken on.

An enclosed space — a garage or covered area where the car can sit out of sun, wind and rain for the day while the coating cures.

Power and water — a standard power point and an outdoor tap within reach of the work area. All other equipment and product is supplied.

The full day. Arrival is between 9:30 and 10:00am, and the car is needed for the rest of the day — correction and coating cannot be rushed, and the coating needs time to cure before the car is driven.

Send a request through the site — your car, your details, and a date that suits. A few photos of the paint help a lot.

To secure your date you save a card during booking — it is not charged at that point. Every request is reviewed before it is confirmed, to make sure the car and the space are a good fit. Once the booking is confirmed, you will receive a text.

You can cancel or reschedule any time from the Manage Booking page using your booking number. Rescheduling with at least 48 hours' notice is free.

A fee of 10% ($119.90) applies if you cancel within 48 hours of your booking, or if you aren't available at the agreed time on the day. It is charged automatically to the card you saved at booking.

Access to the car and the enclosed space is needed on arrival. Once everything is set up and confirmed, you are free to leave and come back to a finished car later in the day.
Yes. Full insurance for mobile detailing work. Every vehicle is treated with the care its value warrants — from arrival to final handover.
Because the work is done in your garage or covered space, weather is rarely a factor. If conditions ever made it unsafe to work, the booking would be rescheduled at no cost. The finish always comes first.
Across Melbourne, wherever there is a suitable enclosed space with power and water access. If you are unsure whether your space works, mention it in your request and it can be sorted before the day.

Card secured at booking, not charged. Pay when the work's done and you're happy.